Shipping & Returns

Everything you need to know about delivery and returns at PureHardware.

Delivery areas

We deliver everywhere in Morocco, to every city and region of the kingdom.

Delivery times

Orders typically ship within 24 to 72 hours. The exact time depends on your city; our team contacts you to confirm the order and delivery date.

Delivery fees

Delivery fees are communicated when your order is confirmed, depending on your destination.

Cash on delivery (COD)

You pay the courier in cash when your order arrives. Please have the exact amount ready.

Returns & exchanges

You have 7 days after delivery to report a defective or non-conforming product. The product must be returned in its original packaging, complete and undamaged.

All our products carry the official manufacturer warranty. For any request, contact us on WhatsApp or by email.